Terms and Conditions
Riverdale Medical Centre is an outpatient medical and dental facility located in Lavington. This is a home based medical service. Please do not use the Services or this site for your emergency medical needs.
By accepting these terms and conditions, you agree to be bound by these terms:
Steps to follow during the booking
Contact the nurse on 0722504848 / 0739504848 / 0708504848. Submit your name and phone number.
:* Fill the online Medical History Form
If your location falls within our home based service area, the booking is made. There is no registration fee.
The nurse will schedule an appointment and inform you of the cost.
Full Payment is paid upon arrival of the medics to Till Number 5139585 Riverdale Medical Centre. A receipt will be emailed from our Hospital Management System.
The Medics will be dressed in Personal Protective Equipment. Only *one* chaperone (parent/guardian/nanny) will be allowed during the vaccination and a mask will be given to the individual. Proper hand hygiene will be done before the process.
The vaccination area must be in the living room, well lit, and well ventilated. Please prepare the area with a clean white or plain coloured linen prior to the arrival of the medics to save time during growth monitoring and vaccination. The nurse will then sign the vaccination booklet.
The process is completed with the nurse giving a return date. Doffing will be done outside the home with the PPE disposed correctly at the clinic.
If you are unavailable or not contactable, the medical team will attempt to contact you on three occasions. You will receive three missed call notifications on the number you provided while registering. On the third missed call it will be considered that you were not available for the call and a 100% charge of the booked service fee will be applied and to be paid within 7 days to the company bank account or by mobile banking.
You have 3 days after the day we confirm that we accept your instruction in which to cancel the contract. Once the time period described in this clause has passed, your right to cancel without a reason no longer applies.
If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for services not provided but we may deduct from that refund based on hospital logistics.
Nobody else has any rights under this contract This contract is between you and us. These terms are governed by Kenyan law and either parties can bring legal proceedings in respect of the services in the Kenyan courts. However arbitration is the first option and shall be carried out in English.
You accept to indemnify and hold harmless Riverdale Medical Centre services, affiliates, respective directors, shareholders, managers, employees, representatives, agents and licensors from any losses, damages or attorney fees incurred due to your use of our services.
This website does not offer medical assistance, professional diagnosis, recommendations or opinions regarding the services you select in whatsoever way. The purpose of this information is to provide customers with information regarding the services we offer. If you wish to seek medical assistance or guidance regarding our services then you should visit our resident doctors, call or email us accordingly for an appointment.